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I INTRODUCTION Microsoft Corporation, leading American computer software company. Microsoft develops and sells a wide variety of software products to businesses and consumers in more than 50 countries. The company’s Windows operating systems for personal computers are the most widely used operating systems in the world. Microsoft has its headquarters in Redmond, Washington. Microsoft’s other well-known products include Word, a word processor; Excel, a spreadsheet program; Access, a database program; and PowerPoint, a program for making business presentations. These programs are sold separately and as part of Office, an integrated software suite. The company also makes BackOffice, an integrated set of server products for businesses. Microsoft’s Internet Explorer allows users to browse the World Wide Web. Among the company’s other products are reference applications, including Encarta Encyclopedia; games; financial software; programming languages for software developers; input devices, such as pointing devices and keyboards; and computer-related books. Microsoft operates The Microsoft Network (MSN), a collection of news, travel, financial, entertainment, and information Web sites. Microsoft and the National Broadcasting Company (NBC) jointly operate MSNBC, a 24-hour news, talk, and information cable-television channel and companion Web site. II FOUNDING
III MS-DOS
IV APPLICATION
SOFTWARE
V WINDOWS
As Microsoft’s dominance grew in the market for personal-computer operating systems, the company was accused of monopolistic business practices. In 1990 the Federal Trade Commission (FTC) began investigating Microsoft for alleged anticompetitive practices, but was unable to reach a decision and dropped the case. The United States Department of Justice continued the probe. In 1991 Microsoft and IBM ended a decade of collaboration when they went separate ways on the next generation of operating systems for personal computers. IBM chose to pursue the OS/2 operating system (first released in 1987), which until then had been a joint venture with Microsoft. Microsoft chose to evolve its Windows operating system into increasingly powerful systems. In 1993 Apple lost a copyright-infringement lawsuit against Microsoft that claimed Windows illegally copied the design of the Macintosh’s graphical interface. The ruling was later upheld by an appellate court. In 1993 Microsoft released Windows NT, an operating system for business environments. The following year the company and the Justice Department reached an agreement that called for Microsoft to change the way its operating system software was sold and licensed to computer manufacturers. In 1995 the company released Windows 95, which featured a simplified interface, multitasking, and other improvements. An estimated 7 million copies of Windows 95 were sold worldwide within seven weeks of its release. VI RECENT
DEVELOPMENTS In late 1997 the Justice Department accused Microsoft of violating its 1994 agreement by requiring computer manufacturers that installed Windows 95 to also include Internet Explorer, Microsoft’s software for browsing the Internet. The government contended that Microsoft was illegally taking advantage of its power in the market for computer operating systems to gain control of the market for Internet browsers. In response, Microsoft argued that it should have the right to enhance the functionality of Windows by integrating Internet-related features into the operating system. The two sides temporarily
settled in early 1998 when Microsoft agreed to allow personal computer manufacturers
to offer a version of Windows 95 that did not include access to Internet Explorer.
However, in May 1998 the Justice Department and 20 states filed broad antitrust
suits charging Microsoft with engaging in anticompetitive conduct. The suits
sought to force Microsoft to offer Windows without Internet Explorer or to include
Navigator, a competing browser made by Netscape Communications Corporation.
The suits also challenged some of the company’s contracts and pricing strategies.
In June 1998 Microsoft released Windows 98, which featured integrated Internet
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